Partner-only
Basic
Office Operations & Customer Service
The backbone of the business. Training on daily administrative tasks, digital file management, and handling high-stress customer service escalations.
8 lessons
48 minutes
Lesson quizzes
19 enrolled
Partner training
This course is part of the curriculum for FountFleet Reseller, Authorized Service Provider and Franchise partners.
Become a Partner Sign in| Last Update | 06/05/2026 |
|---|---|
| Completion Time | 48 minutes |
| Members | 19 |
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Front Office & Accounting
Basic
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Daily Operations2Lessons · 12 min
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Phone Etiquette10 xp
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Document Management10 xp
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Handling Complaints & Escalation Matrix6Lessons · 36 min
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De-Escalation Techniques10 xp
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Build Issue Resolution10 xp
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Helpdesk & IT Support10 xp
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Escalation Matrix10 xp
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Customer Concessions10 xp
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Incident Reporting10 xp
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